Great service from Michelle and your Technical Team.
Well done a HUGE improvement from last year.
Well done a HUGE improvement from last year.
Clive Du TOit
Mel. What a legend, had a alarm last night. I came out to the restaurant, he met me at the gate, saying to him I’m sure everything is ok, probably just a bird or something. He made me wait outside till he went in first and inspected the entire restaurant carefully, and ensured all was in order, before I could enter. He was extremely polite and professional. Takes his job seriously and responsibly. ASK Security is lucky to have him on the team. Good Work.
Martha very helpful and its been easy to transfer new premises over to ASK
Dankie vir flink diens!
Jacoba De Kock
Just wanted to make sure ASK received my recommendation of Andrew who, on at least two recent occasions, has been really considerate and helpful to me when I was doing my patrol. Even small courtesies like coming out to greet me when I arrive (and leave) and handling the strobe light etc. I am also responsible for erf 221 RE and Andrew one evening reported that the blue alarm light was not on and ensured that all was well before going on his rounds. His helpful attitude makes an excellent impression and I am duly grateful.
Thank you Andrew and ASK.
Thank you Andrew and ASK.
Dear Sir, We would like to bring to your attention the outstanding service which we received from Benjamin, one of your security response personnel. On Tuesday night 30th October 2018, our garage was burnt in a traumatic incident which was caused by gas bottles being set alight in our caravan. Responding to an alarm being set off , Benjamin , with no fear for his own safety, attempted to assist the woman who was thrown out of the caravan and garage by the blast which was caused when she opened the gas bottle in the caravan and lit a match. It appears that , under extremely volatile conditions, he guided her to a safe area. He ensured that she was well clear of the fire and then continued to attempt to extinguish the flames with a hose pipe as we waited for the fire department to arrive. The situation was dangerous as explosive debris was spewing and popping in all directions. There was danger of the petrol tank exploding in the car as well as other gas bottles in the caravan. THANK YOU BENJAMIN for your bravery and assistance far beyond the call of duty.
Good Morning, I trust this mail finds all well at ASK Sec! Please convey my well wishes to Benjamin on his heroics for saving that ladies life! Thank you ASK Sec for your excellent services. Your staff are very committed and always prepared to walk the extra mile when needed the most! All the best to you for the challenging times ahead as we enter the festive season!
Warm Regards Angelo
Dankie vir ‘n goeie ASK Sekuriteit installasie by Boekenhoutlaan 1 gister deur twee uiters bekwame manne. Johan van Rooyen en Cornelius Marais (Dampie) is vriendelik, professioneel en luister geduldig na die klient se spesifieke behoeftes. Hulle na-installasie toetse is ook behoorlik gedoen.
Good morning, Mr Dampie Marais is a professional with excellent approach to the customer. We mark him full 10.
We are always quick to complain when things don't go right. This time we would like you to know about the EXCELLENT service we got from Henk yesterday (Sunday) when our very new alarm system was problematic. Henk did what he could do and he was wise enough to know when he needed help and he called in Stefan. As an elderly couple we need our alarm system to be working at all times and we were terribly worried when there was a problem. So, please pass on our grateful thanks to Henk (and to Stefan) for sorting the problem out on a Sunday.
Terry and Janet Longman
We would like to congratulate your company on employing men of the calibre of Thomas. Yesterday on Clarence Drive, just outside Pringle Bay, our car developed a puncture. While battling with a rusty jack for nearly a half hour,, Thomas in an Ask car, pulled up to assist us. Within 5 minutes, using his own jack, he had the spare wheel on, much to our relief, as we had no way of changing the wheel ourselves. Thomas had no idea that we have been with Ask for many years, and did it purely as a “good Samaritan”, and assisted us without even Asking. From now on we call him Saint Thomas. Please commend and thank him on our behalf.
Tanya Zino & Barry Crystal
Laas het ek net gekla en no uwas daar TWEE gavalle waar ASK wonderlikke werk gedoen eht en ke wil u graag ook daarvoor komplimenteer. Stuur asb na die nodie mense. Mense eht by 9de str 3 gewerk en die krag aan en af gesit en ASK het gesakel en navraag gedoen en self later uitgekom om seker te maa kals is reg. Daar eht hulel my bejaardemoeder gehelp om n yskas te skuif!!!!!! WAy beyond the call uf dutly. Laas naweek hetdie deur op Betteis gehaak en ek kon hom nie vinnig genoeg toegmaak nie - ASK was binne 5 min daar. NOU DIT IS MOS DIENS Ek dank julle.
Christelle Le Roux
I have been a customer for years now and have just moved to a new house in Pringle Bay and needed assistance with my alarm system, your manager Wayne although obviously busy at the time immediately made time for me and explained everything I needed to know including coming to the house and showing us. As I work offshore and am away half the year the security of my family is very important to me, knowing that a guy like Wayne is in charge here puts my mind to rest. He is a credit to your business!
Ek is een van julle intekenaars. Ek wil net die naam van Clinton, aan diens vandag in Betties, noem. Ek het SMS gekry van krag onderbreking by my huis maar gedink dit is net gewone kragonderbreking. Clinton het my gekontak om te se daar is 'n probleem met die krag by my huis waarna hy gaan kyk het vir my en my inkennis gestel het die krag het uitgeloop. Hy het my krag nommer deur gebel en ek het die nodige pre-paid gaan koop, vir hom gestuur en hy dit vir my opgefix. Ek was ongelukkig lanklaas in Betties so konnie my pre-paid inbetaal het nie. Dit is uitstekende diens en ek wil dit net graag onder julle aandag bring. Ek is beindruk.
JP van Zyl
I would like to commend you on the great service we always receive from ASK Security. This morning when Conrad left, he activated the alarm on the ground floor whilst I was getting ready for work. I forgot to deactivate when I went downstairs and the alarm went off. I entered the code and went back upstairs, but before I could phone there was an officer knocking at our door! On previous occasions (mostly false alarms) we received the same prompt service, either telephonically or in person. In one instance the kids and I noticed someone watching our house. When Conrad phoned ASK, the officer was there within minutes to assist and he confirmed that the person was in fact a well known perpetrator. Overall we are very pleased with the prompt service we always receive from ASK Security”! A big thank you!
I must, in fairness to them, bring to your attention the excellent service which I recently received from Warren, Clinton and Dampie. The last month was a very trying time for us – we had 3 burglaries at Betty's Bay. The three members of your staff went out of their way to assist me in every possible way to deal with the huge problems caused by these break-ins. They all deserve a big “thank you” – this is mine to them. Please convey to them that I wrote this letter to you. I thank you for your kind assistance.
R. P. McLaren
Ons is beïndruk met ASK se flink optrede sowel as die professionaliteit en vriendelikheid van die personeel.
It is always worth acknowledging when a service provider goes beyond the call of duty. I would therefore like use the Herald columns to thank ASK for being so helpful to us on Monday 19th. I was in Cape Town when my wife phoned me, very distressed. The iron had ‘popped’ and the house was without power; the washing machine was at a standstill and she couldn’t even make a ‘cuppa’ to console herself! I tried to guide her remotely around the distribution board to solve the problem – to no avail. While not a happy solution, everything would just have to wait until my return. Not long after, ASK phoned her, “Was there a problem, they had picked up a power-break from our alarm system?” She explained what had happened. Within a very short time, Anton (she thinks) arrived and sorted the problem out. Wonderful – thank you ASK! The ‘cherry on the top’ came after dark that evening, when I was outside with a torch, feeding some electricity into our almost-depleted meter. Suddenly, I was caught in the glare of headlights and, once again, it was ASK. While patrolling he saw the light and drove in to check WHO was doing WHAT with our meter?! Keep up the good work chaps! Your efforts are much appreciated.
Geoff & Lynn Harris
- Rooi Els | Pringle Bay | Betty's Bay | Kleinmond -
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